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Serena Hotel starts Hospitality program





As part of its corporate capacity building strategy, Serena Hotels, in partnership with the German Investment Agency (DEG) has launched a project that will enhance skills and capacity building in the hospitality.



The two year technical assistance program was launched by the minister of Education, Albert Nsengiyumva, at Serena Hotels Kigali, on May 9, 2013. The minister was accompanied by the RDB Head of Tourism and Conversation Rica Rwigamba, and other Serena Hotels Africa delegates.



Charles Muia, the Country Manager of Serena Hotels-Kigali said that the move marks a significant step in the hotels internal talent and skills improvement agenda and Serena will provide training to at least five persons in each of the tourism and hospitality institutions in the country.



The program will also benefit Rwanda’s dynamic hospitality industry by identifying, mentoring and developing young people from selected hospitality institutions, and by working with students from hospitality colleges, the program will give opportunity to local talent development.



Selected students will by trained by Lobster Ink, s South African firm specializing in training hotel staff, and acquire English language skills courtesy of the British Council. The targeted institutions include: Rwanda Tourism University College, Akilah Institute for Women, New Hope Technical institute, Kigali Catering Center and Esther’s AID.




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