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Officials to meet over Kenya Airways refusal to allow travellers with IDs



Eric Kabeera


Kenya Airways’ refusal to transport passengers from Rwanda, Uganda and Kenya using national identity cards has irked governments, with Nairobi promising to engage the company directors to reverse the decision.


Although the three countries launched the use of IDs for cross-border travels in January, Kenya Airways has continued to insist on passports. This came to light last week during a ministerial meeting in Kigali to assess the implementation of projects on the Northern Corridor.


Monique Mukaruliza, the Rwandan national coordinator of Northern Corridor projects, said they have received reports that Kenya Airways had refused to accept the use of IDs because of agreements that the company has signed with other international airlines.


Mukaruliza said under the tripartite arrangement, Rwanda and Uganda have written to the Kenyan government informing them of the issue, adding she was optimistic the company would change its stance.


“We have received complaints about how Kenya Airways turns away passengers with IDs. Kenya is expected to give a response on the matter at another ministerial meeting scheduled this week in Nairobi,” Mukaruliza said.



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